Magazine

From Missed Calls to More Visits: Patient Communication for DSOs and Dental Groups
Patient communication is one of the few functions every location in a dental group is expected to run the same way, yet it still depends on whoever has a free...

Top 10 Ways DSOs and Dental Groups Can Reduce No-Shows and Last-Minute Cancellations
Most dental support organizations (DSOs) and dental groups can tell you what a missed appointment costs. Yet fewer have a dependable way to prevent one, because confirming, rescheduling, and follow-up...

DSO Reporting: Turning Data into Real Insights for Multi-Locations
For dental support organizations (DSOs), reporting becomes more complex with every location added to the organization. Production, collections, patient activity, provider performance, revenue cycle metrics, and other information may all...
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Centralized DSO Scheduling: Connecting Patients and Teams Across Locations
For dental support organizations (DSOs), scheduling has become much more than managing appointment availability. Every scheduled visit involves patient access, provider capacity, intake, confirmations, cancellations, recall, and the clinical and...
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Dental Marketing Platforms: Integrated Solutions for Multi-Location Growth
The dental industry spent a decade growing by acquisition. The goal was adding locations; now the challenge is running those locations well—with dental marketing becoming even more difficult when systems...
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How to Prioritize DSO Technology Problems in 2026
Choosing dental support organization (DSO) technology in 2026 requires prioritizing problems based on how they impact operational efficiency, scalability, integration, and data visibility for a multi-location organization. DSO technology leaders...
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The Power of Saying No: Strategic Leadership for Growth
This article was written by CEO Eric Giesecke of Planet DDS and originally published in Forbes.com. Most companies don’t lose focus because of bad ideas. They lose focus because of...
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Dental Staff Turnover: Why It Happens and How Technology Can Help
The article was written by Chief Product Officer Nathan James of Planet DDS and originally published in DrBicuspid.com. Picture a patient walking into her six-month cleaning expecting the same hygienist...
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AI Voice Progress Notes: Chairside Documentation Built into Denticon
Progress notes are easiest to finish in the moment—right at the chair while the details are still fresh. Yet in most growing dental support organizations (DSOs) and dental groups, that’s not how it works. ...
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Spend more time with patients, less time on paperwork.
